Why Companies Need to Make Customer Service a Culture Before Social Media Buries Them Alive
Social Media is quickly becoming adopted amongst the general population, and most of us recognize that corporations are picking up the pace as well. Ads, customer service, and support for most companies are now being tied into social media.
We all have a story where a brand has irked us, then wowed us. Whether it was a faulty product, a substandard meal, or problems with billing, brands can drop the ball on individuals. After mentioning it on social, brands swoop in like a…
ContinueAdded by Kristopher Nielsen on January 30, 2012 at 2:13pm — No Comments
Digital Social Portraits
Every day I create portraits of people. But, it took an entry on Zaarly to get me thinking about marketing my business to the online community. So I started digitalsocialportraitsto offer an affordable, fun alternative for my clients to get a great image to use for their social presence.
Unlike my standard sessions these typically last 15 minutes or so with 5 images emailed to the client the next day. Shooting…
ContinueAdded by Sharon Gottula on January 20, 2012 at 4:04pm — No Comments
Exploring the different aspects of social media, and not just using it as a personal communication tool, shows the multifaceted uses of different social media platforms. The Social Media in the Corporate World event with @Boulevard_Beer, @AMCTheatres, and @HRBlock discussed how social media can be used to reach new customers…and how to explain the importance of social media to coworkers who may not be as into…
ContinueAdded by Rebecca Roman on January 9, 2012 at 9:15pm — 1 Comment
January Breakfast Meeting at Kansas City Cafe
The meeting was great, met several interesting people and wish I had more time to meet more. Learned quite a bit from the Panel Speakers today. Looking forward to getting to know more members here.
Added by Dan Harmon on January 6, 2012 at 2:12pm — 5 Comments
Connecting for Good January Board Meeting
Wednesday, January 11, 2012, 2:00 pm – 5:00 pm
Rosedale Development Association Offices 2nd floor, 1403 Southwest Blvd. Kansas City, KS 66103
Connecting for Good is a nonprofit organization dedicated to closing the Digital Divide. We do this by encouraging nonprofit organizations to more fully utilize the Internet to accomplish their missions and by advocating for full access for the handicapped, low income people and other disadvantaged…
ContinueAdded by Michael Liimatta on January 6, 2012 at 1:17pm — No Comments
SMCKC Reflects On 2011
Hi Gang!
On the first days of 2012, I wanted to take some time to look back at all that we've done in 2011.
The year tends to fly by us so quickly that it's easy to forget to reflect. We get so focused on the road ahead, where the group is going,…
ContinueAdded by Joe Cox on January 2, 2012 at 8:00pm — No Comments
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